Expert repairs.
Swift service.

Walk-ins are always welcome — that is what the sign in the window says and we mean it. But booking a slot means the part is already on the bench when you arrive and you are not waiting behind three other people at 5pm on a Saturday. Booking is free and takes a minute.

You choose a two-hour arrival window, tell us the device and fault, and a technician comes to you with the parts and tools. Screen and battery jobs are normally finished at your table in under an hour. A call-out fee applies outside E17 and is shown clearly before you confirm — nothing is added afterwards.

Most phone screens and batteries take 30–60 minutes while you wait. Tablets, laptops and back-glass jobs usually need a few hours. Board-level and water-damage work takes 1–3 days because it involves cleaning, drying and testing. We will give you a realistic time at the counter, not an optimistic one.

Repairs carry a 3-month guarantee on parts and workmanship, and batteries carry 6 months. That sits on top of your rights under the Consumer Rights Act 2015, which we do not ask you to waive. Accidental damage, liquid damage after the repair, and water-damage recovery work are excluded — we will explain why before you commit.

Almost never for a screen, battery or port repair — we do not need to wipe anything. Even so, please back up before you hand the device over, because no repair is completely without risk and we cannot be responsible for data we never had a copy of. Software repairs and board work carry a genuine risk of data loss, and we will say so explicitly first.

For a screen repair, yes — we cannot confirm touch, Face ID and rotation work without unlocking it, and handing back an untested phone is how you end up coming back. If you would rather not share it, you are welcome to stay and unlock the device yourself for testing. We never browse your content, and the passcode is deleted from the job sheet when the repair closes.